Do I have to pay for shipping?
No. Shipping is included in the price of all orders.
What payment methods do you accept?
We accept payments exclusively through PayPal.
Full payment must be completed before your order is processed and shipped.
Do I have to pay for shipping?
No. Shipping is included in the price of all orders.
Can I change my payment method after placing my order?
No. Since we only accept PayPal payments and orders are processed once payment is confirmed, payment methods cannot be changed after checkout.
Can I make changes to my order after placing it?
No. Once your order has been placed and payment has been confirmed, changes cannot be made.
Are delivery dates guaranteed?
No. Delivery dates are approximate. We depend on external factors such as flights, weather conditions, international holidays, and logistics company processes.
Can I request a specific delivery time?
No. Since we ship through an international shipping company, we cannot provide a specific delivery time.
Do you accept returns or exchanges?
We do NOT offer returns or exchanges due to size issues.
Exchanges are only accepted in cases of manufacturing defects or factory faults. If approved, the item will be replaced strictly with the same size and design.
How long do I have to request an exchange?
You have 30 days from receiving your order to request an exchange due to a manufacturing defect.
What happens if I don’t receive my order?
Customers are responsible for receiving their orders.
If a package is returned due to failed delivery and you request reshipment, additional shipping fees may apply.
